Please find outlined below information we hope will ensure you enjoy your visit to Harestock Lodge Hotel regardless of whether your life is affected in some way by a medical condition, disability, impairment, or specific learning difficulty.
Prior to your arrival
- Enquiries and reservations may be made by phone or email.
- Should you require a taxi to the hotel from Winchester Station (5 minute drive) we would be delighted to book a taxi for you on your behalf. They do have vehicles suitable for wheelchairs if required.
- Directions to the hotel can be found on our website.
On arrival at the hotel
- We have ample car parking in the hotel grounds.
- Entrance to the hotel is by way of one step or a gentle slope that is suitable for a wheelchair.
- We are more than happy to help you with your luggage and will collect it from your car and deliver it to your room if preferred.
Reception area
- Floor is wood parquet and therefore suitable for wheelchairs.
- Reception is all on one level.
- A low level desk can be made available for check in if needed.
Public areas
- Our corridors are well lit and are either wooden or carpeted.
- Restaurant 65 has a wooden parquet floor and our Banqueting Suite is carpeted and are on one level.
- There is a door between reception and the restaurant and bar.
Toilets
- Our disabled toilet is situated on the ground floor easily accessible from both Restaurant 65 and the Banqueting Suite.
- The fire alarm system is a siren and does not have flashing lights. Assistance is given if evacuation is necessary.
Restaurant 65 and the Banqueting Suite
- There is ample movable seating in both and there are chairs with or without arms.
- Background music is normally played in the restaurant.
- Full waiter service.
- Restaurant tables are laid with white table linen.
- All areas are well lit.
Accommodation
- We have rooms on the ground floor level, with ramped access and reasonably large en-suite bathrooms.
- We have one room with an adapted bathroom.
Additional information
- Service dogs (only) are welcome.
- We can store medication in one of our refrigerators on request.
- We are able to use a number of access routes in the event of evacuation. The siren will ring continuously if evacuation is needed. If you require assistance for evacuating please notify us on arrival.
- A member of staff is available through our Front Desk on a 24 hour basis in case of need
We have tried to be as accurate as possible and have included as much detail as we can in our Access Statement, however we welcome your feedback to continuously improve on the information we provide. If you require further assistance please contact us.
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